Need to make a return?
You’ve ordered from us, but you’re not 100% satisfied with the product or you’ve received a damaged item? No problem!
Send returns & exchanges to:
YOGA HERO Pte. Ltd.
2507 Cypress Creek Pkwy
Houston TX 77068
Our return & exchange policy
You can return and exchange unwanted items within 14 days. We offer free exchange, whereas return costs must be paid by customers.
As soon as we receive your return, we will send you an email confirming that we have received it. After reviewing the return, we will issue a refund based on the payment method you selected or send you a new item if you opted for an exchange. The processing and refund can take up to 5 days.
Items that cannot be returned
Please make sure that all returned items are in their original condition and are sent back to us in their original packaging, including the label. Of course, it’s okay to try on an item as you would in a store, but please don’t wear items you are returning.
E-mail us at firstname.lastname@example.org